Enterprise AI agents are intelligent software systems that perform tasks autonomously within business environments. They leverage technologies like machine learning and natural language processing to enhance operations, automate processes, and provide data-driven insights. Key types include customer support, analytical, automation, and decision-support agents.

Benefits include increased efficiency, enhanced customer experiences, cost savings, and scalable operations. Common use cases span customer service, marketing, supply chain management, HR, and fraud detection. While challenges such as data privacy, system integration, and implementation costs exist, best practices like clear goal setting and employee training can ensure success.

As AI technology advances, enterprise AI agents are set to play a vital role in driving innovation and competitiveness for businesses across industries.